You must enable Workspace ONE Direct Enrollment on the organization group (OG) of your preference. Once enabled, all qualified devices logging in for the first time to AirWatch are directly enrolled. Unqualified devices that fall outside the criteria you define are enrolled into AirWatch in an unmanaged or container state.

Direct Enrollment is disabled by default.

To enable Workspace ONE Direct Enrollment, take the following steps.

  1. Switch to the organization group for which you want to enable Direct Enrollment for Workspace ONE.
  2. Navigate to Groups & Settings > All Settings > Devices & Users > General > Enrollment and select the Restrictions tab.
  3. If necessary, select to Override the parent OG's settings.

  4. Scroll down to the Management Requirements for Workspace ONE and select your configuration options.

    Setting Description
    Require MDM for Workspace ONE

    Prompt qualified devices and users to be enrolled immediately upon login to Workspace ONE.

    Devices outside the defined criteria are allowed to log in in an unmanaged state and may come under management later (Adaptive Management).

    Assigned User Group This setting specifies the user group you want to include in the direct enrollment process. You can also choose All Users༔ which are the default selection when you enable Require MDM for Workspace ONE.
    iOS Enable this setting to include iOS devices. Disabled makes iOS devices not eligible for direct enrollment, though they can still enroll into AirWatch in an unmanaged state.
    Android Legacy Enable this option to include legacy Android devices. Disabled makes legacy Android devices not eligible for direct enrollment, though they can still enroll into AirWatch in an unmanaged state.
    Android Enterprise Enable this setting to include Android Enterprise devices. Disabled makes Android Enterprise devices not eligible for direct enrollment, though they can still enroll into AirWatch in an unmanaged state.
  5. Select Save.

Only supported options configured on the other enrollment tabs apply to your saved direct enrollment configuration.

Once Workspace ONE Direct Enrollment has been enabled, the next step is to Enroll Your Device with Workspace ONE Direct Enrollment.

For more information about Direct Enrollment for Workspace ONE Options and Enrollment Options in general, see Workspace ONE Supported Direct Enrollment Options and Configure Enrollment Options.