A Windows 7 might be behind a proxy server that may prevent you from enrolling devices. if you use a proxy server, configure the proxy settings for the AirWatch Agent.
If you upgrade to the AirWatch Agent version 6.0.1+ from an older agent, any existing proxy settings automatically configure the proxy settings in the new agent.
To set up the Proxy configuration:
Start the AirWatch Agent.
Select the Settings icon ( ).
- Select the appropriate Proxy Settings:
Settings Descriptions Auto-detect Select to have the AirWatch Agent automatically detect the proxy settings configured on the device browser and use those settings for communication with the AirWatch Console. Manual Select to configure the proxy settings manually for the AirWatch Agent. Proxy Type Displays HTTP as the proxy type. Server Enter the proxy server URL and port number. Proxy Server Requires a Password Enable to enter the Username and Password for the proxy server.
Select Save to apply the Proxy Settings.
Use Test Settings before saving and applying the proxy settings.
- Select Finish to apply the settings and close the AirWatch Agent.