Configure file storage for reports using the procedure below.

Reports Storage is a storage designed and optimized for storing reports.

  1. At the Global organization group level, navigate to Groups & Settings > All Settings > Installation > File Path and scroll to the bottom of the page.
  2. Select File Storage Enabled and configure the settings.

    Setting Description
    File Storage Path Enter your path in the following format: \\{Server Name}\{Folder Name}, where Folder Name is the name of the shared folder you created on the server.
    File Storage Caching Enabled

    When enabled, a local copy of files requested for download is stored on the Device Services server as a cache copy. Subsequent downloads of the same file retrieve it from the Device Services server as opposed to file storage.

    When enabled, a local copy of the files requested for download is stored on the Console server as a cache copy. Subsequent downloads of the same file retrieve it from the Console server as opposed to file storage.

    If you enable caching, accommodate for the amount of space needed on the server where these files cache. For more information, see File Storage Requirements.

    If you integrate with a CDN, then apps and files are distributed through the CDN provider, and a local copy is not stored on the Device Services server. For more information, refer to the VMware AirWatch CDN Integration Guide ( https://resources.air-watch.com/view/8cr52j4hm6xfvt4v2wgg/en).

    File Storage Impersonation Enabled Select to add a service account with the correct permissions.
    File Storage Impersonation Username Provide a valid service account username to obtain both read and write permissions to the shared storage directory.
    Password Provide a valid service account password to obtain both read and write permissions to the shared storage directory.
  3. Select the Test Connection button to test the configuration.