Certain AirWatch functionality uses a dedicated file storage service to handle processing and downloads, which reduces the overall burden on your AirWatch database and increases its performance. It also includes certain AirWatch reports, internal application deployment, and AirWatch managed content. When you enable file storage for any of these functionalities, it is applied to the others automatically. Setting up file storage causes all reports, all internal applications, and all AirWatch managed content to be stored there.

Configuring file storage manually is only applicable to on-premises customers. It is automatically configured for SaaS customers.

AirWatch Reports

In v9.0.2, AirWatch added three new reports that appear the same as existing reports but use a revamped back end framework. This new framework generates reports with greater reliability and faster download times. To take advantage of these benefits, you must set up file storage.

For more information about the new reports, see Reports Overview.

For more information about these reporting updates, see the following Knowledge Base article:  https://support.air-watch.com/articles/115002346928.

Internal Applications

When file storage is enabled, all internal application packages (.ipa, .pak, .appx, .msi., .exe, and so on) that you upload through the AirWatch Console are stored in a file storage location. File storage is required to deploy Win32 applications from the Apps & Books area of the AirWatch Console. This feature is called software distribution.

For more information about the software distribution, see Distribution of Win32 Applications.

AirWatch Managed Content

You can separate the AirWatch managed content from the AirWatch database by storing it in a dedicated file storage location. Uploading large amounts of AirWatch managed content might cause issues with database performance. In this case, on-premises customers can free up space in the database by moving AirWatch Managed Content to an integrated local file storage solution.

AirWatch personal content also moves to the file storage solution is enabled. By default, personal content is stored in the SQL database. If you have a Remote File Storage enabled, personal content is stored in the RFS and not in the file storage or SQL database.

For more information about the managed content, see AirWatch Managed Content Repository.