You can deploy the RMS server behind a load balancer. Consider using a load balancer to offload SSL and route traffic to an RMS server configured in non-secured mode.

The load balancer also balances traffic between multiple RMS servers configured for an environment. The address of the Remote Management Service in the Site URLS settings page must be the URL (address and port) of the load balancer. For more information on configuring the Site URLS, see Agent Configuration Overview.

If you are using multiple RMS servers behind a load balancer, configure the load balancer for persistence. This setting is required because the applet and the RM client connections must always end at the same RMS node. The applet and the RM client contain a header named AW-Device-UDID that includes the UDID of the device. This header is in the applet and RM client initial HTTP request.

For information on setting up an F5 load balancer with Remote Management, see the KB article: https://support.air-watch.com/articles/115001666448.