A lookup value is a variable that represents a particular data element of a device, user, or admin account. Lookup values can be invaluable in completing a process or a form.

In several different fields in AirWatch, you can add lookup values in place of manually-entered or static values. In most cases, lookup values function as a stand-in for a piece of information you do not know or do not have access to.

For example, the Add Device screen is used to add a new device to your fleet. One of the fields on this screen that can be completed with lookup values is the Expected Friendly Name.

The friendly name represents the device on many different screens in the console including the Device List View and the Details View. And while you can manually enter a friendly name if you choose, you can instead use lookup values to standardize the friendly name and make it a valuable identifier.

A common friendly name format can be constructed with the following lookup values.

{EnrollmentUser} {DeviceModel} {DeviceOperatingSystem} {DeviceSerialNumberLastFour}

If you enter the above in the Expected Friendly Name field, it produces a friendly name that looks like this on the Device List View.


jsmith iPad iOS GHKD


This friendly name instantly provides you with at least three useful pieces of information. And with the last four digits of the device serial number at the end, it is virtually guaranteed to be unique.

Data Overhead

When used, lookup values do not add to the device's memory with an additional load. Lookup values are a construct of the UEM console itself, not something that is transferred to the device.

Static Strings Versus Lookup Values

Lookup values cannot be applied once a static string has been entered in a field.

For example, assume you have 100 devices to enroll. You add the first 50 devices using a manually-entered static string for Expected Friendly Name. For the next 50 devices, you opt to use a lookup value for Expected Friendly Name instead. Those 100 devices can coexist perfectly well. There is no issue with mixing and matching static strings and lookup values.

However, you cannot return to the first 50 devices and replace the static string friendly name with a lookup value.

Custom Lookup Values

You can use the Custom Attributes feature to make your own lookup values. You can then use these custom lookup values in the same manner as ordinary lookup values. For details, see Create Custom Attributes.

Lookup Values Listing

To reference a full listing of lookup values including the locations in AirWatch from which they are accessed, see https://support.workspaceone.com/articles/115001663908.