Use the Manage Feedback option to request, clear, and view feedback applications that run on Apple iOS 7+.

Follow the procedure to access and configure Manage Feedback options.

  1. Navigate to Apps & Books > Applications > Native and select either the Public or Internal tab.
  2. Perform one of the following actions:

    • For Public applications – Select the Manage Feedback option from the actions menu.
    • For Internal applications – Select the application and then select Manage Feedback from the actions menu.
  3. Complete the applicable settings.

    Setting Description
    Request Feedback Initiate a command to the device to retrieve the feedback from its location in the application on the device.
    Clear Feedback Initiate a command to clear data in the directory where the feedback is stored in the application on the device.
    View Feedback

    Display the View Feedback page to download and delete feedback. Download the file as a ZIP file.

    When you delete the feedback from here, the system deletes the information from the AirWatch Console.

To know the specific conditions required to access this page, see Access the Manage Feedback Page.

For more topics about the management of applications in AirWatch, see Manage Applications Overview.