The Platform OEM Service is an additional app that allows AirWatch to provide extended management capabilities to Android device.

AirWatch works with each Android device manufacturer to achieve this functionality. All of these APKs are available through AirWatch Resources by request. There are a few service apps that we publish to the Google Play Store (see list below).

Here is a table of supported features and available OEM service apps:

OEM OEM Service Current Version

Supported Features

Minimum OS Version

Samsung* Samsung ELM Service 4.0.1 See the Android OEM Specific Profile matrix and Device Restrictions matrix to see supported Samsung features. 4.1.4
Honeywell* Honeywell Service 3.0 Honeywell Service Supported Features 4.4
Intermec Honeywell Service 3.0 Honeywell Service Supported Features 6.0
HTC  HTC Service 1.0.3 See the Android OEM Specific Profile matrix and Device Restrictions matrix to see supported HTC features. 4.0
Huawei* Huawei Service 1.0 Huawei Integration EMUI 4.1
Kyocera Kyocera Service 1.0.7 Signed with EMM Key (not platform key) 4.0
Lenovo Lenovo Service 3.0 Android Platform OEM (POEM) Service Features 4.0
LG* LG Service 2.2   4.0
MSI MSI Service 1.3 MSI Service Features 6.0
Zebra*   3.0.1 Zebra MX Service Features 4.4
Bluebird Android Platform OEM Service 3.3 Android Platform OEM (POEM) Service Features 4.0
Crosscall Android Platform OEM Service

1.0.0

3.0

Android Platform OEM (POEM) Service Features 4.0
Gen2wave Android Platform OEM Service

1.0.0

Android Platform OEM (POEM) Service Features 4.0
Janam Android Platform OEM Service 1.0.0 Android Platform OEM (POEM) Service Features 4.0
Panasonic Android Platform OEM Service

2.0

3.0

3.2

Android Platform OEM (POEM) Service Features 4.0
Sonim Android Platform OEM Service

3.2

Android Platform OEM (POEM) Service Features 4.0
Stratacache Android Platform OEM Service 1.0.0 Android Platform OEM (POEM) Service Features 4.0
Getac Android Platform OEM Service

3.0

Android Platform OEM (POEM) Service Features 4.0
Lenovo Android Platform OEM Service 3.0 Android Platform OEM (POEM) Service Features 4.0
Fairphone Android Platform OEM Service

1.0

3.0

Android Platform OEM (POEM) Service Features 4.0
Spectralink Android Platform OEM Service

3.0

Android Platform OEM (POEM) Service Features 4.0
BLU Android Platform OEM Service

2.0

3.1

Android Platform OEM (POEM) Service Features 4.0
SZ Eternity Android Platform OEM Service

2.0

3.0

Android Platform OEM (POEM) Service Features 4.0
Urovo Android Platform OEM Service 3.0 Android Platform OEM (POEM) Service Features 4.0
Huawei Huawei 1.0 Huawei Integration EMUI 4.1
Caterpillar Android Platform OEM Service

Each model has different platform key:

S50c - 3.0

S40 - 3.0

S60 - 3.0

Android Platform OEM (POEM) Service Features 4.0
ELO Rugged Service

1.1.1

3.3

Silent app install 4.0
CC5000 Rugged Service 1.1.2 Silent app install 4.1
Kube Rugged Service 1.1.1 Silent app install 4.0
Mediawave Rugged Service 1.1.1 Silent app install 4.0
HP Rugged Service 1.1.1 Silent app install 4.0
Mini X Rugged Service 1.1.1 Silent app install 4.0
BQ Rugged Service 1.1.1 Silent app install 4.0
Vuzix Rugged Service 1.1.1 Silent app install 4.0
Archos Rugged Service 1.1.1 Silent app install 4.0
Xplore

Rugged Service

Android Platform OEM Service

Rugged Service - 1.1.1

POEM Service - 3.2

Silent app install

Android Platform OEM (POEM) Service Features

4.0
Sony* Sony Service 2.1 See the Android OEM Specific Profile matrix and Device Restrictions matrix to see supported Sony features. 4.0
Logic Instruments POEM Service 3.0 Android Platform OEM (POEM) Service Features 4.0
Unitech POEM Service 3.1 Android Platform OEM (POEM) Service Features 4.0
Datalogic POEM Service 3.1 Android Platform OEM (POEM) Service Features 4.0
Outform POEM Service 3.3 Android Platform OEM (POEM) Service Features 4.0
Via ALTA DS 4K POEM Service 3.3 Android Platform OEM (POEM) Service Features 4.0
*OEM Service Version Available on the Google Play Store