AirWatch identifies users and establishes permissions using organization groups. While any organization method delivers content to devices, use organization groups (OG) to establish an MDM hierarchy identical to your organizational hierarchy. You may also establish OGs based on AirWatch features and content.

You can access organization groups by navigating to Groups & Settings > Groups > Organization Groups > List View or through the organization group drop-down menu.

  • Build groups for entities within your organization.
  • Customize hierarchies with parent and child levels.
  • Integrate with multiple internal infrastructures at the tier level.
  • Delegate role-based access and management based on a multi-tenant structure.

Characteristics

Learn about the scalable nature, multi-tenancy, and inheritance characteristics of OGs so you can create and use them to serve your device fleet.

Decide on a group structure by reviewing Considerations for Setting Up Organization Groups. This topic enables you to determine the benefits of overriding vs inheriting settings made to OGs. For more information, see Override Versus Inherit Setting for Organization Groups.

Create an OG

Quickly create organization groups that mirror your company's internal structure. For more information, see Create Organization Groups.

Type Functions

Learn about the different types of organization groups, such as global, partner, customer, and container, and how they are used. For more information, see Organization Group Type Functions.

Restrictions

There are certain restrictions placed on OGs depending upon the type of environment you are in (on premises vs SaaS). For more information, see Organization Group Restrictions.

Settings Comparison

There are dozens of settings and options that can apply to an organization group. You can compare the settings of one OG to another in your environment to mitigate version migration issues.

Once a User Acceptance Testing (UAT) server has been made upgrade ready, use Settings Comparison to compare the UAT settings with the production settings directly. For more information, see Organization Groups Settings Comparison.