If you have any issues with the VMware Tunnel PAC Utility, check the status and the logs of the PAC utility to help troubleshoot any issues.

PAC Utility Commands

  • Start the PAC utility:

    ./pacreader.sh start
  • Stop the PAC utility:

    ./pacreader.sh stop
  • Check the PAC utility status:

    /pacreader status
  • Run the PAC utility in validation mode:

    ./pacreader.sh validate

    This command tells the PAC utility to fetch and parse the PAC file but does not push the rules to the AirWatch Console.

Access the PAC Utility logs

Before contacting AirWatch Support, consider checking the PAC utility logs for any issues.

The logs are located in the home folder of the PAC utility. This folder is typically the pacreader folder.