Use a Custom Settings profile to prevent end users from disabling the AirWatch Service on their Windows 10 devices. Preventing end users from disabling the AirWatch Service ensures that the AirWatch Agent runs regularly checks in with the AirWatch Console and receives the latest policy updates.

To prevent users from disabling the AirWatch Service:

  1. Create a Custom Settings profile. For more information, see Use Custom Settings (Windows Desktop).
  2. Set the Target to Protection Agent.
  3. Copy the following code and paste it into the Custom Settings text box:

    <wap-provisioningdoc id="c14e8e45-792c-4ec3-88e1-be121d8c33dc" name="customprofile">
                            	<characteristic type="com.airwatch.winrt.awservicelockdown" uuid="7957d046-7765-4422-9e39-6fd5eef38174">
                            		<parm name="LockDownAwService" value="True"/>
                            	</characteristic>
                            </wap-provisioningdoc>
                            
                            
                            
                            
                         
  4. Select Save & Publish.

If you want to remove the restriction from end user devices, you must push a separate profile using the following code:

<wap-provisioningdoc id="c14e8e45-792c-4ec3-88e1-be121d8c33dc" name="customprofile">
                  	<characteristic type="com.airwatch.winrt.awservicelockdown" uuid="7957d046-7765-4422-9e39-6fd5eef38174">
                  		<parm name="LockDownAwService" value="False"/>
                  	</characteristic>
                  </wap-provisioningdoc>