The reports functionality allows you to access detailed information about the devices, users, and applications in your AirWatch solution. The exports of these reports are in comma separated values (CSV) format.

AirWatch Reports allow you to review the state of your AirWatch deployment. The reports gather information on your devices, applications, users, and console actions. Use this information to troubleshoot your deployment and make informed decisions on what actions to take.

In AirWatch v9.0.2, AirWatch added three new reports that appear the same as existing reports but use a revamped back-end framework. This new framework generates reports with improved features.

  • More intuitive interface
  • Improved report generation reliability
  • Easier filter selection
  • Faster download times
  • Enhanced export status tracing capability
  • Streamlined reports subscription functionality

The storage of your reports depends on the storage solution you use. By default, AirWatch stores the reports in the AirWatch database. The reports remain in the database until they expire. Once expired, the reports are automatically deleted. Depending on the size of your deployment, consider using a storage solution as an extension to your database to improve performance.

Extend your data base with File Storage and Reports Storage. File Storage stores reports, content, and application in a separate file storage server. Reports Storage stores AirWatch Reports in a dedicated file store separate from all other content.

To improve performance, consider enabling the reports storage. This storage uses a dedicated server to store all AirWatch Reports and increase performance. For more information, see Reports Storage Overview.

Important:

If you are using AirWatch v9.0.2 or v9.0.3, you must enable File Storage to use AirWatch Reports. For more information, see Introduction to File Storage.