Using the AirPlay command, administrators can easily mirror screens from a macOS computer to an tvOS on the same subnet as an end user's iOS 7 + device. If an end user needs assistance, simply send an AirPlay request from the AirWatch Admin Console to the device to share your screen on an end user's device.

  1. Navigate to Devices > List View > Select Device > Support > More > Start AirPlay. An AirPlay window appears.
  2. Select Add a Destination to start adding destinations to view. An Add New AirPlay Destination window appears.
  3. Enter the Destination Name, which is the friendly name for the device.
  4. Enter the Destination Address, which is the MAC address of the device to view.
  5. Enter the Password for the destination.
  6. Determine the Scan Time, which is the length of time that the device searches for the destination. The default value is 30 seconds.

  7. Select the Set as Default check box to make the current destination the default destination. The next time AirPlay is used, the default destination appears as the Destination Name. It does not have to be entered again.
  8. Select Save and Start to send the AirPlay request to the device.
    • This destination is saved for the next request in the Destination Name drop-down menu.
  9. To Stop AirPlay on iOS 7+ supervised devices, navigate back to the AirWatch Admin Console. Go to Devices > List View > Select Device > Support > More > Stop AirPlay.

Edit an AirPlay Destination

  1. Navigate to Devices > List View > Select Device > Support > More > AirPlay. An AirPlay window appears.
  2. Choose the Device Destination to edit from the drop-down menu.
  3. Select Edit to start editing the destination settings. An Edit AirPlay Destination window appears.
  4. Select Save and Start to send the AirPlay request to the device.