It is mandatory that your staging configuration include a Wi-Fi profile. This is the network the device uses to connect to the relay server to download the AirWatch Agent.

A Wi-Fi profile is either a staging or production profile. The staging Wi-Fi profile is created under the Products section and connects the device to the relay server so the device can receive the staging configuration. The production Wi-Fi profile is a normal Wi-Fi profile used at the device's daily use locations.

To create a Wi-Fi profile, navigate to the General settings of the profile. Set the Profile Scope of the Wi-Fi profile:

  • Staging Wi-Fi Profile – Connects a device to the Wi-Fi used for staging.
  • Production Wi-Fi Profile – Connects a device to the Wi-Fi used for everyday use. Production Wi-Fi profiles are under Device > Profiles > List View > Add. You must use auto deployment and publish the profile before staging a device with it.