Before you can manage any DEP-enabled devices you must sync them from the AirWatch Console after you register them with Apple.

Note:

If you selected Sync Now and Assign to All Devices, then the registered devices are automatically synced when you save your DEP Profile. If you decide to add more devices later, perform a manual sync using the instructions below or wait for the DEP sync scheduler to run.

  1. Navigate to Devices > Lifecycle > Enrollment Status.
  2. Select the devices to sync.
  3. Navigate to Add > Sync Devices and follow the prompt to complete the process.
    • Sync Devices – Selecting this option populates the AirWatch Console with any newly registered devices from Apple's Deployment Programs. It also automatically assigns the current Auto Assign Default Profile to devices, if the feature was configured earlier.

      For more information, see Complete the DEP Enrollment Profile.