The Simple Mail Transfer Protocol (SMTP) is a protocol for sending email messages between servers. Configure the settings on this page if you are using this protocol for sending emails from the AirWatch Console to the enrolled device users.

  • Current Setting – Select whether to Inherit or Override the displayed settings. Inherit means use the settings of the current organization group's parent OG, while Override enables the settings for editing so you can modify the current OG's settings directly.
Setting Description
Server Enter the address of the SMTP server.
Enable SSL Select to enable Secure Socket Layer security for the email communication.
Port Enter the port value. The default port for SMTP server is 25.
Requires Credentials Select to enable basic authentication for sending outgoing mails.Then, enter the Username and Password of an account that has the permission to send outgoing mails in the applicable fields.
Timeout in Seconds Enter the time (in seconds) that the AirWatch server awaits response from the SMTP server after which the session expires.
Sender's Name Enter the display name for the outgoing mails.
Sender's Email Address Enter email address for sending outgoing mails.
  • Child Permission – Select the available behavior of child organization groups that exist below the currently selected organization group. Inherit only means child OGs are only allowed to inherit these settings. Override only means they override the settings, and Inherit or Override means you can choose to inherit or override settings in child OGs that exist below the currently selected OG.
  • Test Connection – Select this to check if AirWatch is able to communicate with the SMTP server that you have entered in the above field.