The listed URL endpoints for the various AirWatch components can be monitored to ensure a functioning AirWatch environment. The endpoints and expected status codes are listed below.

These endpoints are not official health checks, but simply endpoints you can monitor to ensure connectivity.

Device Services

Since most typical on-premises configurations have the components listed here as part of the Device Services server, they are grouped together as "Device Services".

Description URL Endpoint Status code
Device Services Enrollment /DeviceManagement/enrollment HTTP 200

App Catalog

/DeviceManagement/appcatalog?uid=0

HTTP 200

Device Services AWCM

/AWCM/Status

HTTP 200

Device Services WinMo Tracker

/DeviceServices/tracker.aspx?id=0

HTTP 302

Console

Description URL Endpoint Status code
Web Console v9.2+ /AirWatch/login HTTP 200
Web Console (pre-9.1) /AirWatch/login HTTP 401

Secure Email Gateway

Description URL Endpoint Status code

ActiveSync Connectivity

/Microsoft-Server-Activesync

HTTP/1.1 401

Secure Email Gateway v2

Description URL Endpoint Status code

Service Availability

/

HTTP 200

VMware Tunnel – Proxy Component

Description URL Endpoint Status code
HTTPS https://<TUNNEL_URL>:<HTTPS_Port> HTTP 407

Content Gateway

Description URL Endpoint Status code

Content

https://<Content_Gateway_URL>/content/systeminfo

HTTP 403

This endpoint currently only works for the Content Gateway for Windows. If you want to enable monitoring of this endpoint, you will need to enable the following value in the web.config file, which is disabled by default for security considerations:  <add key="enableSystemInfo" value="true" />.

Remote File Storage

Description URL Endpoint Status code

RFS

https://<RFSURL>:<port>/tokens/awhealth

HTTP 200

RFS https://<RFSURL>:<port>/files/awhealth HTTP 200
CRE https://<CREURL>:<port>/tokens/awhealth Ensure there is no certificate trust error.

Remote Management

Description URL Endpoint Status code

RMS

https://<RMS_URL>/health

HTTP 200

Load Balancers

Component URL Endpoint Status code

VIDM Service (PC)

/SAAS/API/1.0/REST/system/health/heartbeat

HTTP 200

VIDM Service (Android) Certproxy - :526/system/health HTTP 401
VIDM Service (iOS) kdc - Telnet 88 Connection
VIDM Connector /hc/API/1.0/REST/system/health/allOK HTTP 200
Integration Broker IB/API/RestServiceImpl.svc/ibhealthcheck HTTP 200
Integration Broker (XenApp 7.X) /IB/API/RestServiceImpl.svc/hznxenapp/admin/xenfarminfo?computerName=&xenapversion=Version7x HTTP 200
Integration Broker (XenApp 6.X) /IB/API/RestServiceImpl.svc/hznxenapp/admin/xenfarminfo?computerName=&xenapversion=Version75orLater HTTP 200