Since the device is registered with the Apple Device Enrollment Program, follow the Setup Assistant on the device to complete DEP enrollment. The Setup Assistant displays the options that were chosen when the DEP profile was created for that device.

If you require end users to generate their own enrollment tokens in the Self-Service Portal, they must complete that step before enrolling their devices. For more information about end-user generated tokens, see Alternate DEP Device Enrollment Flows.

To enroll a DEP-enabled device:

  1. When the device is connected to wifi, log in to the device with the end-user enrollment credentials. You will see the additional AirWatch MDM configuration prompt.
  2. Complete the steps in the Setup Assistant.
  3. Verify that Supervised status is enabled by navigating to Settings > General > About on the device. Under the Device Name you will see a notification that the device is Supervised.
  4. Verify that the MDM profile is not removable by navigating to Settings > General > Profiles and selecting the AirWatch MDM profile. You will see there is no option in the form of an icon to remove the profile.

For more information on DEP Enrollment for tvOS devices and macOS devices, see VMware AirWatch Apple tvOS Platform Guide and VMware AirWatch macOS Platform Guide, available on AirWatch Resources.