To access the technical preview of My Dashboard powered by Workspace ONE Intelligence, meet the requirements for your type of deployment.

AirWatch Console

This feature works with the AirWatch Console v9.2 and newer.

Custom Reports

Workspace ONE Intelligence uses the data in the Custom Reports data warehouse to report analytics from your Workspace ONE platform areas. Custom Reports is generally available in the AirWatch Console v9.2 and newer.

SaaS Deployments

Shared and dedicated SaaS deployments contact their support representative or their SAM to set up Custom Reports and Workspace ONE Intelligence.

On-Premises Deployments

On-premises deployments use the Custom Reports feature. They also use the Workspace ONE Intelligence Connector for communication between the Custom Reports infrastructure and My Dashboard.


The Workspace ONE Intelligence Connector is also called the ETL Service.

Download it from Then follow the instructions in the Custom Reports topics, Custom Reports Overview.

Admin Roles

Existing admin roles that have permissions for Custom Reports, have access to Intelligence roles.

For new admin roles, include permissions for Intelligence so that admins can access options.

For information on admin roles and how to access, create, and compare them, see Admin Roles.