If you’re using ACC and the RSA appliance is not public-facing, then you need follow the instructions below to ensure it trusts the appliance.

  1. Open MMC by searching for it using Windows Search and launching the mmc.exe file.
  2. Navigate to File > Add/Remove Snap-in. The Add or Remove Snap-ins screen displays.
  3. Select the Certificates snap-in in the left pane and select Add.
  4. Select Computer account as Snap in source. Select Next.
  5. Select Local computer. Select Finish.
  6. Select OK.
  7. Expand the newly added Certificates tree.
  8. Expand the Trusted Root Certification Authorities folder.
  9. Right-click the Certificates folder here and select All Tasks > Import.
  10. Proceed through the Certificate Import Wizard. You will be prompted to Browse and select the file of the root certificate used to generate the RSA SSL certificate. Select Next.
  11. Select Place all certs in the following store. Select Next.
  12. Click Finish.

The import completes and the Certificate Store displays, where you can see the certificate you just installed.