Applications from the AirWatch Catalog install on devices in specific ways. For example, some applications install from a push notification on the device while other applications install silently. Installation depends on the platform of the device, the type of application and whether the device uses a standard AirWatch Catalog or the Standalone Catalog.

Review the device behaviors and the application prompts and messages devices display when users install applications.

Important:

This information is not comprehensive. It shows general trends in installation processes and messaging. The information was current at the time of writing. However, the behaviors and messages may change between AirWatch releases.

Platform Specific Device Modes

Review brief explanations for Apple iOS and Android device modes.

  • Apple iOS
    • Supervised – These devices benefit from extra management features created by Apple iOS specifically for devices in supervised mode. You can use these iOS management features to enhance AirWatch management capabilities.
    • Non-Supervised – These devices do not support the specific Apple iOS management features offered by supervised mode; however, AirWatch can manage these devices and can take actions to secure these devices.

  • Android
    • Enterprise – These devices support silent activity if the device manufacturer supplies a compatible API to support silent installation and uninstallation. AirWatch supports enterprise Android devices when AirWatch is supplied with the necessary APIs to perform silent processes.

      You can silently install and uninstall only internal applications at this time.

    • Standard – These devices do not support silent activity; however, AirWatch can manage these devices and can take actions to secure these devices.
    • Android For Work – These devices support silent activity and are part of the integration of AirWatch and Android For Work system. The system provides data separation and security.

      See the AirWatch Integration with Android for Work Guide for information on this system on the AirWatch Resources Portal at https://resources.air-watch.com.

Device Behavior of Installed Applications from the AirWatch Catalog

The following table displays the general device and application behavior end users see when you push an application from the AirWatch Console to a device that has an AirWatch Catalog.

Application

Type

Apple iOS

Supervised

Device

Apple iOS

Unsupervised

Device

Android

Enterprise

Device

Android

Standard

Device

Android

for

Work

Windows Desktop

Device

macOS
Internal

App silently installs.

The device takes the user from the App Catalog to the app home screen.

The device receives a notification about the app.

App silently installs.

The device does not leave the App Catalog while the app installs in the background.

App attempts to install.

The device takes the user to the Managed Apps section of the AirWatch Agent.

Not applicable because AirWatch treats internal apps as public apps at this time.

App silently installs.

The device does not leave the App Catalog while the app installs in the background.

App silently installs.

The device does not leave the App Catalog while the app installs in the background.

Public, Free

The App Catalog stays open while the app installs silently in the background.

The device receives a notification about the app.

The App Catalog directs the user to the app store to get the app.

The App Catalog directs the user to the app store to get the app.

App silently installs.

The device does not leave the App Catalog while the app installs in the background.

 

The App Catalog directs the user to the app store to get the app. Not applicable.
Public, Paid The App Catalog directs the user to the app store to get the app. The App Catalog directs the user to the app store to get the app. The App Catalog directs the user to the store to get the app. The App Catalog directs the user to the store to get the app. Not applicable. The App Catalog directs the user to the app store to get the app. Not applicable.
Purchased, VPP

The App Catalog stays open while the app installs silently in the background.

The device receives a notification about the app. Not applicable. Not applicable. Not applicable. Not applicable. The App Catalog stays open while the app installs silently in the background.
Web The App Catalog stays open while the app installs silently in the background. The App Catalog stays open while the app installs silently in the background..

Enable Add to Homescreen option in the bookmark profile in the Console.

The device does not leave the App Catalog and the device displays message that Shortcut webclip created when the user installs the app.

Disable Add to Homescreen option in the bookmark profile in the Console.

The Console silently adds the bookmark to the native browser.

Enable Add to Homescreen option in the bookmark profile in the Console.

The App Catalog stays open and the device displays the message that Shortcut webclip created when the user installs the app.

Disable Add to Homescreen option in the bookmark profile in the Console.

The Console silently adds the bookmark to the native browser.

Not applicable.

App silently installs.

The device does not leave the App Catalog while the app installs in the background.

App silently installs.

The App Catalog stays open while the app installs in the background.

Device Behavior of Installed Applications from the Standalone Catalog

The following table displays the general device and application behavior end users see when you push an application from the AirWatch Console to a device that has a Standalone Catalog.

AirWatch does not offer a Standalone Catalog for Windows Desktop and macOS devices at this time. Also, applications in a Standalone Catalog are unmanaged so the platform specific device mode does not apply.

Application

Type

Apple iOS

Device

Android

Device

Internal The device receives a notification about the app.

App installs in the Download folder on the device.

User must go to the Download folder to install the app.

Public, Free The App Catalog directs the user to the app store to get the app.

The App Catalog directs the user to the store to get the app.

Public, Paid The App Catalog directs the user to the app store to get the app. The App Catalog directs the user to the store to get the app.
Purchased, VPP – Redemption Codes The App Catalog directs the user to the app store to get the app. Not applicable.
Web Device prompt directs users to install the web clip profile for the app.

App opens in the native browser and the Console does not add the bookmark to the native browser.

Application Messages in the App Catalog

The following table displays the general messages the end user sees when you push applications from the AirWatch Console to a device that has the App Catalog.

If the price and size of the application are available from the app store, AirWatch displays these values in the message.

Application

Type

Apple iOS

Supervised

Device

Apple iOS

Unsupervised

Device

Android

Enterprise

Device

Android

Standard

Device

Android

For

Work

Windows Desktop

Device

macOS

Device

Internal

Install {appname}?

You will be taken out of this catalog to the home screen on your device, and the download will begin automatically.

Install {appname}?

You will receive a push notification to continue with installation.

Install {appname}?

The app will download automatically and appears on your device.

Install {appname}?

Tap the notification that appears in the Managed Apps section of the AirWatch Agent to continue with the installation.

Not applicable because AirWatch treats internal apps as public apps at this time.

Install {appname}?

The app will download automatically and appears on your device.

Install {appname}?

The app will download automatically and appears on your device.

Public, Free

Install {appname}?

The app will download automatically and appears on your device.

Install {appname}?

You will receive a push notification to continue with installation.

Install {appname}?

You will be redirected to the app store to download this app.

Install {appname}?

You will be redirected to the app store to download this app.

Install {appname}?

The app will download automatically and appears on your device.

Install {appname}?

You will be redirected to the app store to download this app.

Not applicable.
Public, Paid

Install {appname}?

You will be redirected to the app store to download this app.

Install {appname}?

You will be redirected to the app store to download this app.

Install {appname}?

You will be redirected to the app store to download this app.

Install {appname}?

You will be redirected to the app store to download this app.

Note applicable.

Install {appname}?

You will be redirected to the app store to download this app.

Not applicable.
Purchased, Custom B2B

Install {appname}?

You will be redirected to the app store to download this app.

Install {appname}?

You will be redirected to the app store to download this app.

Not applicable. Not applicable. Not applicable. Not applicable. Not applicable.
Purchased, VPP

Install {appname}?

The app will download automatically and appears on your device.

Install {appname}?

You will receive a push notification to continue with installation.

Not applicable. Not applicable. Not applicable. Not applicable.

Install {appname}?

The app will download automatically and appears on your device.

Web

Install {appname}?

The app will download automatically and appears on your device.

Install {appname}?

The app will download automatically and appears on your device.

Enable Add to Homescreen option in the bookmark profile in the Console.

Install {appname}?

The app will download automatically and appears on your device.

Bookmark the download

Install {appname}?

This is a web app that will appear as a bookmark in your native browser.

Enable Add to Homescreen option in the bookmark profile in the Console.

Install {appname}?

The app will download automatically and appears on your device.

Bookmark the download

Install {appname}?

This is a web app that will appear as a bookmark in your native browser.

Not applicable.

Install {appname}?

The app will download automatically and appears on your device.

Install {appname}?

The app will download automatically and appears on your device.

Application Messages in the Standalone Catalog

The following table displays the general messages end users see when you push applications from the AirWatch Console to an unmanaged device that has the Standalone Catalog.

If the price and size of the application are available from the app store, AirWatch displays these values in the message.

AirWatch does not offer a Standalone Catalog for Windows Desktop and macOS devices at this time.

Application

Type

Apple iOS

Supervised

Device

Apple iOS

Unsupervised

Device

Android

Enterprise

Device

Android

Standard

Device

Internal

Install {appname}?

You will receive a push notification to continue with installation.

Install {appname}?

You will receive a push notification to continue with installation.

Install {appname}?

This file will be downloaded and available to install from the downloads folder on your device.

Install {appname}?

This file will be downloaded and available to install from the downloads folder on your device.

Public, Free

Install {appname}?

You will be redirected to the app store to download this app.

Install {appname}?

You will be redirected to the app store to download this app.

Install {appname}?

You will be redirected to the app store to download this app.

Install {appname}?

You will be redirected to the app store to download this app.

Public, Paid

Install {appname}?

You will be redirected to the app store to download this app.

Install {appname}?

You will be redirected to the app store to download this app.

Install {appname}?

You will be redirected to the app store to download this app.

Install {appname}?

You will be redirected to the app store to download this app.

Purchased, Custom B2B

Install {appname}?

You will be redirected to the app store to download this app.

Install {appname}?

You will be redirected to the app store to download this app.

Not applicable. Not applicable.
Purchased, VPP

Install {appname}?

You will be redirected to the app store to download this app.

Install {appname}?

You will be redirected to the app store to download this app.

Not applicable. Not applicable.
Web

Install {appname}?

To install, tap on the profile installation prompt that appears when you continue.

Install {appname}?

To install, tap on the profile installation prompt that appears when you continue.

Continue to {appname}?

You will be taken to this web app in your browser

Continue to {appname}?

You will be taken to this web app in your browser

For more topics about the AirWatch Catalog, see VMware AirWatch App Catalog.