When the VMware Identity Managerconnector virtual appliance is configured with a load balancer, you must establish SSL trust between the load balancer and the connector. The connector root certificate must be copied to the load balancer.

About this task

The connector certificate can be downloaded from the connector appliance admin pages at https://myconnector.mycompany:8443/cfg/ssl.

When the connector domain name points to the load balancer, the SSL certificate can only be applied to the load balancer.

Since the load balancer communicates with the connector virtual appliance, you must copy the connector root CA certificate to the load balancer as a trusted root certificate.


  1. Log in to the connector appliance admin pages, https://myconnector.mycompany:8443/cfg/ssl, as the admin user.
  2. Select Install Certificate.
  3. Select the Terminate SSL on a Load Balancer tab and in the Appliance Root CA Certificate field, click the link https://hostname/horizon_workspace_rootca.pem.

    Add VMware Identity Manager Root Certificate

  4. Copy everything between and including the lines -----BEGIN CERTIFICATE----- and -----END CERTIFICATE---- and paste the root certificate into the correct location on each of your load balancers. Refer to the load balancer documentation.

What to do next

Copy and paste the load balancer root certificate to the VMware Identity Manager connector appliance.