When the VMware Identity Manager connector virtual appliance is configured with a load balancer, you must establish trust between the load balancer and the connector. In addition to copying the connector root certificate to the load balancer, you must copy the load balancer root certificate to the connector.


  1. Obtain the load balancer root certificate.
  2. Go to the connector appliance administration page at https://myconnector.mycompany:8443/cfg/ssl and log in as the admin user.
  3. In the Install Certificate page, select the Terminate SSL on a Load Balancer tab.
  4. Paste the text of the load balancer certificate into the Root CA Certificate field.

    Add LB certificate

  5. Click Save.