You are easily search through logs, export logs, and can share logs with the support team to troubleshoot any issue. You can collect logs for the AppDefense Appliance and ESXi host for the appliance. For debugging purpose, you can access AppDefense Appliance using SSH for the admin credentials. SSH access is forbidden for the root credentials.
- Log in to the AppDefense Appliance VA GUI at https://<appliance ip address> using the admin credentials or using the vSphere user credentials.
You can log in using the vSphere user credentials only when the AppDefense Appliance is registered to the vCenter Server.
- (If needed) Click Cancel to the self-signed certificate.
The Appliance Dashboard appears as a default home page.
- Go to the Troubleshooting tab.
|Metrics||View and monitor the memory and CPU use for all services.|
|Search||You can create your queries, search the required parameters, and save your filter. You can sort the data based on timestamp.
|Search > Add a filter|| You can filter the search result based on the required parameter. You can add multiple filters. You can filter based on service, log level, class, and so on. Click Add a filter.
To view additional options for the filter results, click Options.
To perform the desired task for the filter, click the required option.
|Search > New||Sort the log data by time. By default, latest data appears on top.|
|Search > Save||
|Search > Open||To view the saved search results, click Open, and select the saved search from the list.|
|Search > Share||Generates a report to download or share. You can share the most recent saved version of the search using the URL or Snapshot URL option.
|Search > Reporting||
You can generate and share search results in form of CSV file.
|Search > Auto-refresh||
|Search > <selected time range>||Click the time range ( for example, <Last 15 minutes>), and select the required time range for which you want to view the logs. You can select from Quick, Relative, Absolute, and Recent time range.|