You can perform actions that are associated with deployments and are entitled to a user. You can perform one action at a time. If any deployment action is in progress, then a progress bar appears, and all the other day-2 actions are hidden until the in-progress action is complete. The progress bar shows the status of in-progress action.

Prerequisites

You must have the required roles to view the VMware Aria Automation catalog items on Service Portal. See Adding the ServiceNow User Roles.

Procedure

  1. Log in to the ServiceNow portal.
  2. From the left pane, go to Service Portal > Service Portal Home.
  3. On the Deployments widget, click View All.

    The Deployment List page opens with a list of all the available deployments.

  4. You can perform deployment action using one of the following methods:
    • From the Deployments List page: click the vertical ellipsis before the desired deployment name and select the action.

    • From the Deployment details page:

      1. Select the desired deployment.

      2. On the deployment header, from the Actions drop-down, select the required deployment action.

  5. If the approval group is configured, the request will be sent for approval, and the status will be updated to Request Approval.
    Note:

    If the approval group is not configured or the users are not added to the approval group, then the request will get auto-approved. The VMware Aria Automation Plug-in submits the request on the VMware Aria Automation instance.