Automation Orchestrator workflows that require Kerberos authentication might fail if the Kerberos configuration file does not have the correct format or encoding.


Kerberos authentication cannot identify the default realm.

Cannot locate default realm


The Kerberos configuration file krb5.conf that you upload to the Automation Orchestrator Appliance has been edited on a non-UNIX operating system. As a result, the format and the encoding might be incorrect.


In order for the Automation Orchestrator appliance to read the krb5.conf file, the format of the file must be UNIX and the character encoding must be ANSI as UTF-8.