After/Before the Upgrade, if the plug-in behaves abnormally OR the user forgets to set the “Replace on upgrade” flag then check the Skipped and Skipped Manual Merge records in the Upgrade History

The records will fall into Skipped and Skipped Manual Merge if the user forgets to update the Replace on upgrade flag.

Problem

The plug-in will behave abnormally when records will fall into skipped and skipped manual merge if the user skips setting the “Replace on upgrade” flag for customized records.

Cause

The records will fall into Skipped and Skipped Manual Merge in table sys_upgrade_history_log.

Solution

You need to perform the following steps:

1. Navigate to plug-in and click View upgrade history. The Upgrade Details page will open.

2. Under the Skipped Changes to Review tab, find all the Skipped Manual Merge, and Skipped records that are listed. 

3. Open each one of the records and click the Resolve Conflicts button to verify if there are any conflicts in the Customized record compared to the Base System record.

4. Go back to the Upgrade Details page and click the Revert to Base System button.

Note:

If you have any customized record for the plug-in, you must copy your customizations and mark that record to Revert to base System and update again as per your customization.