The ServiceNow system administrator is required to update the workflow turnstile activity sys_ids for the system properties if the system administrator checks out or publishes the VMware Aria Automation Request Workflow.
You must update
x_vmw_cloudservice.Request re-trigger turnstile activity
andx_vmw_cloudservice.Request Iteration turnstile activity sys_id
system property. For more information, refer system properties table in Appendix.To access the sys_ids, see Access the Sys IDs.