The ServiceNow system administrators can configure the additional features to enhance the VMware Aria Automation Plug-in. What to read next Configure and Run Import JobsThe Configure and Run Import Jobs section describes the jobs that are automatically scheduled at the time of installation. You can update the default schedule as required. You can also run these jobs manually (on-demand). Email and Ticketing PropertiesThe ServiceNow system administrator or plug-in admin can configure email notification properties and support tickets in the VMware Aria Automation Plug-in. System PropertiesThe system properties chapter contains the most commonly used system properties in the VMware Aria Automation Plug-in. Configure the Multi-Level Approval for Day-0 and Day-2 Catalog Item RequestsThe ServiceNow administrator can configure the multi-level approval for the day-0 and day-2 catalog item requests. Create a Custom Workflow for Specific Catalog ItemsBy default, a VMware Aria Automation Request Workflow is assigned to each catalog item in the VMware Aria Automation plug-in. The ServiceNow system administrator can create their custom workflow and assign it to catalog items.