If you are unable to successfully use Automation Config, follow these troubleshooting steps.

Problem Description Solution
Pages not loading

If a page or section of a page fails to load, clicking the Reload button that appears on some pages or clicking the browser refresh button often fixes the issue.

You might also encounter situations where a lack of permissions is also causing pages or page elements to not load correctly. The following issues are often caused by insufficient permissions:

  • Error loading users
  • Blank roles page
  • Blank file system page
  • A red X after clicking Add on the Pillar page

If you encounter one of these issues, contact a Automation Configadministrator to verify that your role membership and role privileges are set correctly.

Button labels are truncated

Button label text is partially cut off, or if the Automation Config user interface is otherwise not displaying correctly.

Make sure you are using the latest version of one of the following web browsers.

  • Google Chrome
  • Mozilla Firefox