The Management Pack for ServiceNow creates views that allow the user to view statistics of metrics for ServiceNow resources. The views help give a broad picture of the entire system, as opposed to a more in depth view.
The following views are available in the Management Pack:
View |
Type |
Description |
|---|---|---|
Alerts that are currently active |
List |
Show alerts for the selected object and its descendants that are currently active |
Environment Top Critical Alerts Summary |
List |
|
Symptoms |
List |
This view provides a list of active symptoms for the selected object. It is useful for a dashboard that is focused on diagnosing problems that do not have an alert. |
Datastore Cost Analysis |
Summary |
The total and average values of monthly cost metrics for Datastores related to the selected group. |
Host System Cost Analysis |
Summary |
The total and average values of monthly cost metrics for Host Systems related to the selected group. |
Virtual Machine Monthly Cost Analysis |
Summary |
The total and average values of monthly cost metrics for Virtual Machines related to the selected group. |
To access the Management Pack views:
Navigate to Environment > All Objects > ServiceNow.
Double-click on the desired object (resource).
Select the Details tab, then Views.
The available views for that resource are listed and can be selected.
