Dashboards are the primary feature for monitoring and troubleshooting ServiceNow problems from within VMware Aria Operations.

The following dashboards are included in the Management Pack for ServiceNow:

ServiceNow Statistics provides a breakdown of all the relevant and important statistics from your monitored ServiceNow CMDB.

ServiceNow Group Overview provides an overview of different SNOW resources. Simply select a resource from the Environment Overview widget to populate the Alert List and KPI widgets with the relevant information for that resource.

ServiceNow Details provides status, relationships, health, alerts, and KPIs.

ServiceNow Cost Analysis provides monthly cost data for operating virtual machines, host systems, or datastores. ServiceNow Cost Analysis requires the user to set a currency. To do this, go to Administration/Management/Global Settings; find the Currency setting and set it to the appropriate value. Caution: Currency cannot be changed after it has been set.


Additional Details dashboards are generated based on your configuration file and will be installed automatically if you set the Upload Dashboards setting to true in the adapter configuration.