You can join or leave the VMware Customer Experience Improvement Program (CEIP) after deploying VMware Aria Operations for Logs.

You choose whether to participate in the CEIP when you install or upgrade VMware Aria Operations for Logs. After installation or upgrade, you can join or leave the program by following these steps.

Prerequisites

Verify that you are logged in to the VMware Aria Operations for Logs web user interface as a Super Admin user, or a user associated with a role that has the relevant permissions. See Create and Modify Roles for more information. The URL format of the web user interface is https://operations-for-logs-host, where operations-for-logs-host is the IP address or host name of the VMware Aria Operations for Logs virtual appliance.

Procedure

  1. Expand the main menu and navigate to Configuration > General.
  2. Under Customer Experience Improvement Program, select or clear the Join the VMware Customer Experience Improvement Program check box.
    When selected, the option activates the program for your organization and sends data to VMware.
    Note: If you join the CEIP, VMware Aria Operations for Logs uses a third-party tool called Pendo to collect analytics cookies. Pendo collects data based on your interaction with the user interface by tracking where you click, to help VMware understand how VMware Aria Operations for Logs is used. This data is used to improve the VMware services and design them better. For more information, see the Privacy Notice.
  3. Click Save.

What to do next

After CEIP is enabled, when a user logs in to VMware Aria Operations for Logs, they see a banner at the top of their window that asks whether they want Pendo to collect data based on their interaction with the user interface.
  • If the user clicks Accept, Pendo collects their data and sends it to VMware.
  • If the user clicks Decline, Pendo does not collect their data.