Define an exception rule for unblocking the VMware Aria Operations for Logs Windows Agent in the Windows firewall.
The procedure applies to Windows Server 2008 R2 and later, and to Windows 7 and later.
Prerequisites
- Verify that you have a Super Admin account or an account with Super Admin permissions.
Procedure
What to do next
Go to the VMware Aria Operations for Logs Windows Agent log directory %ProgramData%\VMware\Log Insight Agent\log and open the latest log file. If recent events contain the messages Config transport error: Couldn't resolve host name and Resolver failed. No such host is known, restart the VMware Aria Operations for Logs Windows Agent service and the Windows machine.
Note: The
VMware Aria Operations for Logs Windows Agent service can take up to 5 minutes to reconnect to the server.