If VMware Aria Operations for Logs does not operate as expected because of a problem, you can send a copy of the log and configuration files to VMware Support Services in the form of a support bundle.
Downloading a cluster-wide support bundle is necessary only if requested by VMware Support Services. You can create the bundle either statically, which uses disk space on the node, or by streaming, which uses no disk space on the node and stores the bundle on your initiating machine by default.
The storage location for the support bundle depends on the option that you use to get the support bundle:
Option | Support Bundle Location |
---|---|
API - POST appliance/vm-support-bundle | This is a streaming version with no local file. |
API - POST appliance/support-bundle | /tmp/ui-support/ |
Web user interface - Static support bundle | /tmp/ui-support/ |
Web user interface - Streaming support bundle | This is a streaming version with no local file. |
Command line - scripts/loginsight-support | The bundle is generated in the current directory. |
Prerequisites
Verify that you are logged in to the VMware Aria Operations for Logs web user interface as a Super Admin user, or a user associated with a role that has the relevant permissions. See Create and Modify Roles for more information.
Procedure
What to do next
You can review the contents of log files for error messages. When you resolve or close issues, delete the outdated support bundle to save disk space.