VMware Aria Operations for Logs upgrade fails because of a corrupted .pak file, expired license or insufficient disk space.

Problem

Upgrading VMware Aria Operations for Logs fails and you see an error message Upgrade Failed. Failed to upgrade: Signature of the PAK file cannot be validated.

Cause

The error might occur for the following reasons:
  • The uploaded file is not a .pak file.
  • The uploaded .pak file is not complete.
  • The license of VMware Aria Operations for Logs has expired.
  • The VMware Aria Operations for Logs virtual appliance root file system does not have enough disk space.

Solution

  • Verify that you are uploading a .pak file.
  • Verify the md5sum of the .pak file against the VMware download site.
  • Verify that at least one valid license is configured on VMware Aria Operations for Logs.
  • Log in to the VMware Aria Operations for Logs virtual appliance and run df -h to check the available disk space.
    Note: Do not put files on the VMware Aria Operations for Logs virtual appliance root file system.