You can deactivate alerts as needed to stop receiving notifications when certain conditions are met.

To deactivate an alert:

  1. Select the alert in the Open Problems section of the Homepage. Or, enter Problems in the search bar and select an alert from the list.
  2. In the more option (three vertical dots), click Archive.
  3. Select Disable all alerts of this type in future for and select an entity or all entities.
  4. Click SAVE.
    Note: The changes made in severity, tags, or inclusion/exclusion rules will reflect for the future alerts. The existing alerts continue to show the old configuration.