You add outbound plug-in instances so that you can notify users about alerts or capture alert data outside of VMware Aria Operations .
You can configure one or more instances of the same plug-in type if you need to direct alert information to multiple target systems.
The Automated Action plug-in is activated by default. If automated actions stop working, check the Automated Action plug-in and activate it if necessary. If you edit the Automated Action plug-in, you only need to provide the instance name.
Add a Standard Email Plug-In for VMware Aria Operations Outbound Alerts
Prerequisites
Ensure that you have an email user account that you can use as the connection account for the alert notifications. If you choose to require authentication, you must also know the password for this account.
Procedure
Results
This instance of the Standard Email Plug-In for outbound SMTP alerts is configured and running.
What to do next
Create notification rules that use the Standard Email Plug-In to send a message to your users about alerts requiring their attention. See User Scenario: Create a VMware Aria Operations Email Alert Notification.
Add a Log File Plug-In for VMware Aria Operations Outbound Alerts
You add a Log File plug-in when you want to configure VMware Aria Operations to log alerts to a file on each of your VMware Aria Operations nodes. If you installed VMware Aria Operations as a multiple node cluster, each node processes and logs the alerts for the objects that it monitors. Each node logs the alerts for the objects it processes.
All alerts are added to the log file. You can use other applications to filter and manage the logs.
Prerequisites
Ensure that you have write access to the file system path on the target VMware Aria Operations nodes.
Procedure
Results
This instance of the log file plug-in is configured and running.
What to do next
When the plug-in is started, the alerts are logged in the file. Verify that the log files are created in the target directory as the alerts are generated, updated, or canceled.
Add a Network Share Plug-In for VMware Aria Operations Reports
You add a Network Share plug-in when you want to configure VMware Aria Operations to send reports to a shared location. The Network Share plug-in supports only SMB version 2.1.
Prerequisites
Verify that you have read, write, and delete permissions to the network share location.
Procedure
Results
This instance of the Network Share plug-in is configured and running.
What to do next
Create a report schedule and configure it to send reports to your shared folder.
Sample Log File Plug-In Output
Here is a sample log file plug-in output.
AlertId :: 9fb52c9c-40f2-46a7-a005-01bf24ab75e6 AlertStatus :: Active AlertControlState :: Open AlertGenerateTime :: Wed May 06 06:26:05 UTC 2020 (UTC = 1588746365585) AlertUpdateTime :: Wed May 06 06:26:05 UTC 2020 (UTC = 1588746365585) AlertMessage :: 9027 AlertSummaryLink :: https://10.27.82.96/ui/index.action#/object/all/1b852a3c-bbdf-41df-a64d-b40af9673b89/alertsAndSymptoms/alerts/9fb52c9c-40f2-46a7-a005-01bf24ab75e6 AlertType :: Storage - Performance AlertCriticality :: 4 AffectedResourceId :: 1b852a3c-bbdf-41df-a64d-b40af9673b89 AffectedResourceName :: JNJ_6nodes_Large_HA_4_10.27.83.44 AffectedResourceKind :: VirtualMachine AffectedResourceParentsNames :: VM Entity Status:PoweredOn:all DistributedVirtualPortgroup:VM-Network-VLAN-820 VM Entity Status:PoweredOn:vc_evn-hs1-vc.company.com VMFolder:Discovered virtual machine HostSystem:evn1-hs1-0808.company.com AffectedResourceAdapterInstanceResourceName :: CompanyAdapter Instance:vc_evn-hs1-vc.company.com AlertOwner :: Anomalies :: VirtualMachine:JNJ_6nodes_Large_HA_4_10.27.83.44 - [virtualDisk:Aggregate of all instances|totalWriteLatency_average] - HT above 30.5647619047619 > 25 VirtualMachine:JNJ_6nodes_Large_HA_4_10.27.83.44 - [virtualDisk:Aggregate of all instances|totalWriteLatency_average] - HT above 30.5647619047619 > 15 VirtualMachine:JNJ_6nodes_Large_HA_4_10.27.83.44 - [virtualDisk:Aggregate of all instances|totalWriteLatency_average] - HT above 30.5647619047619 > 30 Health :: 4.0 Risk :: 2.0 Efficiency :: 1.0 KPIFiring :: AlertTrigger :: Resource Message Info Alarm Reason Probability Prediction Time VirtualMachine:JNJ_6nodes_Large_HA_4_10.27.83.44 HT above 30.5647619047619 > 30 HT above Unable to retrive value Unable to retrive value AlertRootCause :: null AlertRootCauseDetails :: null AlertName :: Virtual machine disk I/O write latency is high AlertDescription :: Virtual machine disk I/O write latency is high
Add an SNMP Trap Plug-In for VMware Aria Operations Outbound Alerts
You add an SNMP Trap plug-in when you want to configure VMware Aria Operations to log alerts on an existing SNMP Trap server in your environment.
You can provide filtering when you define a Notification using an SNMP Trap destination.
Prerequisites
Ensure that you have an SNMP Trap server configured in your environment, and that you know the IP address or host name, port number, and community that it uses.
Procedure
Results
This instance of the SNMP Trap plug-in is configured and running.
What to do next
When the plug-in is added, configure notifications for receiving the SNMP traps.
Add a Service-Now Notification Plug-In for Outbound Alerts
You add a Service-Now Notification plug-in when you want to integrate Service Now ticketing system with VMware Aria Operations . Service Now creates an incident whenever an alert is triggered in VMware Aria Operations .
Using Service-Now Notification Plug-In you can send alert notifications to the Service Now ticketing system to create incidents. The incident includes information like the Caller, Category, Subcategory, Business Service, and other attributes related to alerts.
Prerequisites
Ensure that you have log in credentials for Service-Now.
Ensure that you are assigned with IT Infrastructure Library (ITIL) role in Service Now.
Procedure
Results
This instance of the Service-Now Notifications plug-in is configured and running.
What to do next
When the plug-in is added, configure notifications for creating incidents in Service-Now ticketing system.
Notifications - Add a Slack Plugin for Outbound Notifications
You can add a Slack plug-in to forward alerts and configure multiple notification rules with different slack channels. The Slack plug-in allows you to receive pre-formatted alert details with alert fields and helps you run VMware Aria Operations using alert links to troubleshoot further.
Prerequisites
Procedure
Results
This instance of the Slack plugin is configured and running.
What to do next
When the plugin is added, configure notifications for different slack channels.
Add a Webhook Notification Plugin for Outbound Instance
You can integrate Webhook with any endpoint REST API and configure outbound payload.
Prerequisites
Ensure that you have login credentials for Webhook.
Procedure
Results
This instance of the Webhook Notification plugin is configured and running.
Sample Email Alert
Here is a sample email for a newly created alert.
Alert Definition Name: Node is experiencing swapping due to memory pressure Alert Definition Description: Node is experiencing swapping due to memory pressure Object Name : VMware Aria Operations Node-VMwareAria Cluster Node Object Type : vC-Ops-Node Alert Impact: risk Alert State : warning Alert Type : Application Alert Sub-Type : Performance Object Health State: info Object Risk State: warning Object Efficiency State: info Control State: Open Symptoms: SYMPTOM SET - self
Symptom Name | Object Name | Object ID | Metric | Message Info |
---|---|---|---|---|
Node swap usage at Warning level | VMware Aria Operations Node-VMware Aria Cluster Node | 50ec874a-2d7d-4e78-98b1-afb26fd67e58 | Swap|Workload | 59.183 > 30.0 |
Recommendations: Notification Rule Name: rule1 Notification Rule Description: Alert ID : badc2266-935d-4fb9-8594-e2e71e4866fc VCOps Server - VMwareAriaClusterNode Alert details(link)