You can request for a 30-day trial of VMware Aria Operations (SaaS). All the features and functionality in the trial of VMware Aria Operations (SaaS) is the same as the subscription.

The following two types of VMware Aria Operations (SaaS) trial access types are available:

  • Read-only trial. The VMware Aria Operations (SaaS) instance that you get access to is preconfigured and read-only. You can try all the functionality with the content already available in the instance.

  • Full-access trial. The VMware Aria Operations (SaaS) instance that you get access to does not have any content. You can configure and use the instance as how you would use the product if you had a subscription.

You can request for the read-only access from the following URL:

https://www.vmware.com/products/aria-operations.html

Contact VMware Sales or the Accounts Team for a full-access trial instance.

Using the Full-Access Trial Service

You do not pay for the use of the VMware Aria Operations (SaaS) service during the trial period.

You receive regular notifications via email, and in the VMware Aria Operations (SaaS) console, as your 30-day trial period draws to a close. You also see a trial banner which is displayed in the VMware Aria Operations (SaaS) instance indicating that your full-access trial is coming to a close. While still in the trial period, you can do one of the following:

  • Convert your trial to subscription. You can purchase the subscription in VMware Aria Hub Subscription or send a note to help-vrops-cloud@vmware.com. 

  • Terminate your trial before it expires. Contact VMware Sales.

  • Request for a trial extension. Contact VMware Sales.

  • Continue using VMware Aria Operations (SaaS) until the end of the trial period.

Subscribing to the VMware Aria Operations Service

If you are an organization owner, you can get redirected to VMware Aria Hub Subscription from the trial banner which is displayed in the VMware Aria Operations (SaaS) console where you can buy the subscription. 

After you pay for the VMware Aria Operations (SaaS) service, your trial state changes to a subscription state. There is a maintenance window during which VMware upgrades your instance. You cannot access the VMware Aria Operations console during the maintenance window.

After you subscribe to VMware Aria Operations (SaaS), you can create a new organization, or continue using the service in the existing organization. If you create a new organization, the data from the trial service is not retained.

Billing for a full-time subscription is handled through VMware Cloud Services. Your billing cycle begins on the day of the month when you upgrade to a full-time subscription. For example, if you upgrade to a full-time subscription on the 15th of the month, your billing cycle runs from the 15th of the month through the 14th of the following month.

For more information about billing, see Billing & Subscription in the VMware Cloud Services Documentation.

Renewing the VMware Aria Operations Service Subscription

If you have committed to a VMware Aria Operations (SaaS) Service subscription, you must purchase a new subscription to continue using the VMware Aria Operations (SaaS) Service after the expiration of a term. If you do not purchase a new subscription, on-demand rates will be charged based on your usage of VMware Aria Operations (SaaS).

VMware Aria Operations (SaaS), Service Termination

Termination of the VMware Aria Operations (SaaS) Service will result in permanent loss of access to the environments, discontinuation of services, and a deletion of the environments and configurations.

Data Retention After You Stop Using the VMware Aria Operations (SaaS), Service

Your data in the VMware Aria Operations (SaaS) console is completely deleted 30 days after the trial expires, or after you cancel your trial. During those 30 days, VMware Aria Operations (SaaS) does not collect any new data. You can buy a subscription any time before the end of those 30 days.

VMware can provide you with a report showing you that the data is deleted from your VMware Aria Operations (SaaS) Service. You can use this report for regulatory auditing.