You can upgrade from earlier versions of Workspace ONE Access to the latest version if you conform to VMware Aria Suite Lifecycle supported form-factor. Otherwise, the upgrade must be performed outside VMware Aria Suite Lifecycle. After an upgrade, you can reimport Workspace ONE Access by initiating the inventory sync operation in VMware Aria Suite Lifecycle.

Note:
  • If the Workspace ONE Access installation, upgrade, or scale out request is displayed as an IN PROGRESS or FAILED state in VMware Aria Suite Lifecycle, do not remediate the cluster.
  • If Workspace ONE Access is clustered through VMware Aria Suite Lifecycle, use the Power ON and Power OFF options to bring down the cluster and then reboot or shut down.
  • When you deploy Workspace ONE Access with VMware Aria Suite Lifecycle, do not change the Workspace ONE Access host name. For more information, refer to the VMware Workspace ONE Access documentation.

Prerequisites

Note that the VMware Identity Manager and Workspace ONE Access terms are used interchangeably in VMware Aria Suite Lifecycle product documentation.

For more information, refer to the VMware Aria Suite Easy Installer for VMware Aria Automation and VMware Identity Manager in VMware Aria Automation product documentation.

  • In a clustered environment, ensure that the Postgres Cluster Health Status setting is healthy by enabling the Trigger Cluster Health option for your product on the Environments page. After your request is complete, review the notifications for your product and verify that your status is healthy. If your status is unhealthy, use the Power ON option to remediate your cluster prior to an upgrade.
  • Verify that you have taken a snapshot of Workspace ONE Access nodes.
  • Verify that you have mapped your product binaries. For more information, see Configure product binaries.

Procedure

  1. On the Lifecycle Operations page, click Manage Environments.
  2. On the Global Environment instance, click View Details and then click Upgrade.
  3. Under the Product details section, you can select the following repository type.
    Option Description
    Repository URL When you select this option, you can manually add the local upgrade file location in the virtual appliance.
    VMware Aria Suite Lifecycle Repository When you select this option, you can enter the upgrade path available after mapping the binaries through VMware Aria Suite Lifecycle.
    VMware Repository Select this option and select the version. The upgrade is performed using the online source.
  4. Click and run the pre-check.
  5. Click Submit.