You can migrate VMware Workspace ONE Access by using VMware Aria Suite Lifecycle.

Prerequisites

  • The SMTP information of the source tenant must be configured on the Global Environment ofVMware Workspace ONE Access. This information is required to receive email instructions to reset the password for all local users. Prior to tenant migration, all local users in the source tenant must have valid email IDs.
  • For custom group migration, you must enable remote connection from the Global Environment of VMware Workspace ONE Access to the VMware Aria Automation database. Refer to KB 81219 for more information on enabling remote connection.
  • Ensure that you have DNS configured in VMware Aria Automation and VMware Workspace ONE Access.
  • Ensure that the source VMware Aria Automation environment is in a healthy state and directories are synced before tenant migration.

This procedure assumes tenancy has already been enabled and that you have existing tenants to migrate.

Procedure

  1. From the VMware Aria Suite Lifecycle My Services dashboard, click Identity and Tenant Management.
  2. Click Tenant Management and then click Tenant Migrations.
  3. Read the information on VMware Workspace ONE Access tenant migration and VMware Aria Automation tenant mapping, and then click Continue.
  4. On the Environment Selection tab, select the Source Environment and Target Environment.

    Based on your source and the target environment selection, you can view a tabular representation of the available tenants on the source VMware Aria Automation. You can also view the status of the migrated or merged tenants on the VMware Aria Automation environment.

  5. Click Next.
  6. On the Tenant Migration Workflow page, you can view the workflow of Tenant Migration and Tenant Merge, and understand the correlation between the two operations.
  7. Click SAVE AND NEXT and read the list of manual steps which must be performed to proceed with the migration. Select the check box to confirm that you have read and verified the prerequisites and limitations.
  8. To specify the Tenant Migration Workflow, enter these details on the Tenant Details tab.
    1. Select the Source Tenant.

      The source tenants listed are not the migrated or merged tenants.

    2. Enter the Tenant Name.
    3. Under Target Tenant administrator details, enter the Target Tenant Username, First Name, Last Name, valid Email ID, and Password.
      Note: To migrate a directory is a one-time operation, select all the directories which must be migrated. If the required directories are not selected during migration, you have to perform this operation manually.
    4. Click SAVE AND NEXT.
  9. Click Validate. After a successful validation, click SAVE AND NEXT.
  10. Click Run Precheck to validate the tenant details and certificate details. Click SAVE AND NEXT.
  11. On the Summary Step tab, you can view the summary of your selections.
  12. Click SUBMIT if your validations are successful.

    If the validations are not successful and you want to make changes, and then resume the tenant migration operation, click SAVE AND EXIT. The same wizard can be opened anytime to rerun the precheck to proceed.

    You can view the tenant migration details under the Request Details page. VMware Workspace ONE Access and VMware Aria Automation tenants can be accessed through its tenant FQDNs.