When Carbon Black File Reputation is activated, it synchronizes file information with the Carbon Black App Control Server.

This synchronization allows Carbon Black File Reputation to provide any trust and threat levels it has for files on the server. The time that this synchronization takes depends upon the number of files to be synchronized.

After the initial synchronization, Carbon Black File Reputation and Carbon Black App Control Server continue to communicate. New files discovered on the server are synchronized with Carbon Black File Reputation, trust and threat levels are updated when they change. Other file metadata, such as publisher and certificate data, can also be updated.

The Carbon Black File Reputation Activation panel displays file synchronization status. It includes the total number of unique files in the file inventory, the number and percent synchronized so far, and the estimated time until synchronization is complete. This information is especially useful during the initial synchronization, but can also help track the availability of trust and threat information on the server when a large number of new files appears on the server.

Note: The estimated time to complete synchronization might not be accurate if there are technical difficulties with the database or an interruption in network connectivity to Carbon Black File Reputation. If an error occurs during synchronization, the process is paused temporarily to allow normal operations to be restored, and an error message indicates the length of the pause.