In some cases, duplicate computer names can appear in the Computers table. This can happen when an agent-managed computer is taken offline, reconfigured or repaired, and then has the agent re-installed without having its previous agent uninstalled and its entry deleted from the table. This presents an asset management problem, one that can become much greater in larger organizations with many computers being reconfigured on a regular basis.

To make it easier to identify and eliminate duplicate computer names, the Computers view includes a Saved View called Duplicate Computers. This view lists every agent-managed computer whose name is the same as the name of another agent-managed computer, where neither computer has been deleted from the server.

The Duplicate Computers view showing duplicate computers

The Duplicate Computers view shows computer grouped by name and includes a Last Poll (the date and time when the agent and server last communicated so that you can decide which computer entry represents the currently active agent.

Note: You also can add the column Duplicate to any Computers table view to identify which computers are duplicates (the value is Yes) and which are not (the value is No).