App Control employs a browser-based user interface called the Console. You can log in to the console from a supported web browser on any computer with network access to the server, including the server itself.

To use the console and online help, JavaScript must be enabled on your browser. In Internet Explorer, you may need to adjust your security settings or set the App Control address to be part of your Local Intranet or Trusted Sites zone in order to access the console. The security settings are accessed from the Internet Explorer Tools > Internet Options menu, on the Security tab.

For your initial login, you use the built-in administrator account, admin.

To log in to the App Control Console:

  1. From a supported web browser, enter the fully qualified domain name or alias of the App Control (IP addresss may be used but a FQDN or alias is preferred):
    https://server_name

    If you installed a verifiable digital certificate from a third-party authority as part of server installation, you go directly to the login screen (step 3).

  2. If you chose the Carbon Black self-signed SSL certificate during server installation, the first time you enter the server URL, a certificate error appears. You can safely ignore the warning and click through the remaining confirmation screens. The warning appears because the authority of the self-signed certificate cannot be verified.
    Note:

    To avoid future certificate warnings:

    • In Firefox, accept the certificate permanently.
    • In Internet Explorer, click through the warning, click the Certificate Error button in the IE toolbar, and install the self-signed certificate.
    • In Safari, click Show Certificate on the warning and check the Always trust... box for the Carbon Black certificate, and click Continue.
  3. In the login screen, enter the default user name admin and password you specified during installation.
    The Console Login dialog

    Click the Log In button.

    The App Control Home page displays.

    You should be able to view the entire top menu bar, from the logo on the far left to the help icon and the name of the currently logged on the far right.


    The top menu bar of the Console

    If you are not able to see all of the items on the top menu, adjust the zoom or resolution on your browser. This may be necessary on smaller laptop or tablet displays.

    You should change the password for the admin account after logging in. See Changing the Administrator Password.

    Note:

    For environments that require best security practices, Carbon Black recommends usng AD-based login accounts. You can also use SAML to require two-factor authorization for console logins.

    See the separate VMware Carbon Black App Control User Guide guide for more information about AD-based and SAML logins.

    The console automatically logs users out after a specified period of inactivity. This can be modified on the System Administration page Advanced Options tab. You can modify the default starting page for the console using the dialog that appears when you choose Tools > Preferences on the console menu. See the online help in the console for additional information.