After you run the server upgrade installation, complete the following checklist prior to upgrading agents:

  • Agent installers and rules are distributed separately from the App Control Server. Check the Carbon Black User Exchange to get the latest packages and upload them to your server once it is installed. Uploads can be performed by going to the console menu and choosing configuration ( gear icon) > Agent / Rule Version Update page in the App Control Console. See Using App Control (PDF or online help) for full instructions.
  • In the Rules > Software Rules section of the App Control Console, review Updaters as necessary (e.g. to see any new updater versions or new updaters).
  • In the Rules > Software Rules section of the console, if you upgraded the server on a system that is protected by the agent, and you disabled certain Custom rules to allow the upgrade to run, re-enable those rules.
  • In the Assets > Computers section of the console, if you disabled tamper App Control on the server’s agent during upgrade, open the Computer Details page for that agent and re-enable tamper App Control.
  • In the configuration ( gear icon) > System Configuration section of the console, go to the Advanced Options tab, and modify the Database Backup configuration if necessary. Then re-enable backup.
  • If you plan to use Reputation Approvals, it is better to enable it as soon as possible to avoid heavy network traffic later. This feature requires that you have Carbon Black File Reputation enabled (configuration ( gear icon) > System Configuration > Licensing). If you have it enabled, to access this feature, choose Rules > Software Rules on the console menu and click the Reputation tab. See “Reputation Approvals” in the VMware Carbon Black App Control User Guide guide for more information.
  • Automatic Agent Upgrade is disabled in the server upgrade process. To re-enable:
    • Be sure that you have uploaded any new agent installer packages and rule files from the User Exchange and confirm that these are updating agent installers on the server.
    • Be sure that you have configured the policies you want to upgrade first for automatic upgrade, and those you don’t need upgraded right away not to upgrade. Upgrading large numbers of agents at once can create a large load on the server.
    • In the Administration > System Configuration section of the console, choose the Advanced Options tab and re-enable automatic upgrades of agents.
  • Automatic backup is disabled if a previous database was restored during the upgrade. If you use automatic backup and want to re-enable it, see “Backing Up the App Control Server” in the App Control Console help.
  • If you use a third-party software distribution system to install App Control Agents, re-enable the distribution system and update the distribution points as the next section specifies.
  • This release includes a System Health feature that monitors a variety of factors, including compliance of your system with the Carbon Black App Control Server Operating Environment Requirements . The indicators for this feature must be downloaded via Carbon Black File Reputation. See the VMware Carbon Black App Control User Guide guide or online help in the console for more information about enabling this feature.