To configure agent management options, perform the following procedure.

See Agent Management Configuration Options and Connection Status and Agent Management Choices for more details about these settings and guidance on choosing options.


  1. On the console menu, click the Settings (gear) icon and click System Configuration.
  2. Click the General tab. The General configuration options appear, with the Agent Management options showing in the bottom panel.
    The Agent Management panel
  3. To configure agent management, click the Edit button at the bottom of the page and make the needed changes. Click the Update button, and then click Yes in the confirmation dialog box.