Common Requirements Restrictions

In the IIS Roles Manager, verify the following configuration:

  • Common HTTP Features:
    • Static Content
    • Default Document
    • HTTP Errors
    • HTTP Redirection
  • Application development:
    • ASP.NET (version 4.5)
    • .NET Extensibility (version 4.5)
    • CGI
    • ISAPI Extensions
    • ISAPI Filters
  • Health & Diagnostics:
    • HTTP Logging
    • Logging Tools
    • Request Monitor
    • Tracing
  • Security:
    • URL Authorization
    • Request Filtering
    • IP and Domain Restrictions
  • Performance: None
  • Management Tools:
    • IIS Management Console
    • IIS Management Scripts and Tools
    • Management Service
  • FTP Publishing Service: None

Beginning with v8.0.0, the console relies on the App Control API. An incorrectly configured IIS server can prevent console access.

  • To confirm API functionality: go to System Configuration > Advanced Options in your current console and check the “API Access Enabled” box. If a green dot appears next to the checkbox, then you can assume that IIS is configured correctly. Otherwise, make sure you meet the following restrictions:
  • Site Bindings:

    The App Control API will not connect to localhost if the console web application is bound to a specific IP address instead of ‘*’. Make sure that ‘*’ is added to the list of bindings.

  • IP Address and Domain Restrictions:

    If you must limit console access to specific IP addresses, be sure that the IPv6 localhost address is added to the list.

  • Application Pools:

    App Control must be run within the DefaultAppPool application pool. Using a different app pool results in the App Control server not having the appropriate credentials to access the SQL Server database.

  • Authentication:

    You must disable Basic Authentication and Windows Authentication so that the App Control Server handles authentication. Otherwise, users will not be able to log into the App Control Server.
Version Part Of OS Supported Architecture Supported Level Additional Notes/Requirements
IIS 8.5 Windows 2012 Server R2 only x64

Common Requirements and Restrictions are listed in the table above

Additional requirements: Private memory for IIS should be increased to 800 MB
IIS 10 Windows 2016 Server / Windows 2019 Server X64

Common Requirements and Restrictions are listed in the table above

Additional requirements: Private memory for IIS should be increased to 800 MB