The check box labeled Show individual files in the top right area of both Files page tabs, affects what files are shown.
When this check box is selected (the default), the Files page shows all files – both top-level files (files not known to have been installed by or copied from another file) and files installed by other files. When this check box is not selected, the File page shows only top-level files. On the Files on Computers page, deselecting this check box adds an Initialized Files row for each computer, grouping all of a computer's files that were present during initialization into one group that can be expanded.
With the default view showing individual files, a complete File Catalog listing of the unique files reported to the Carbon Black App Control Server can number in the tens of millions. Files on Computers, which is an inventory of files that are actually on your computers, can be significantly larger. In rare cases, especially with a particularly large number of Carbon Black App Control Agents or an underpowered database server, attempting to show all individual files can cause the Carbon Black App Control Server to time out. In that case, consider modifying the view. For example, you could turn off Show individual files, change the Group by choice, or sort by a different column. You also can use a filter to limit the total number of files shown.
A possible side-effect of requesting a table with a very large number of files is that the number of items on all pages of the table, shown in the lower left corner, show as an approximation, such as More than 10000 items. This display can also occur if a view you request requires extra processing by the Carbon Black App Control Server, even if the number of results is not especially large. Clicking Refresh Page after the results are displayed often shows the exact number.
You can click the name of a top-level file in the File Catalog or Files on Computers page to get a list of the individual files associated with it.