Perform the following procedure to initiate a diagnostic file upload from multiple agents.


  1. On the console menu, click Assets > Computers. The Computers page opens.
  2. Check the box next to each computer for which you want to upload diagnostics, and then click Upload diagnostic files on the Action menu. A confirmation dialog opens.
  3. Click OK on the confirmation dialog to begin the upload. A status message indicates whether the request was successful and indicates how many computers will be sending diagnostic files to the server.