There are two options for managing device model approvals and bans:

  • In the Device Catalog, you can check one or more device models in the table and use the Action menu to approve, ban, or remove the approval or ban for all of the checked items.
  • On the Device Model Details page, you can approve, ban, or remove the approval or ban for the device model listed on the page. You also can view, add and delete exceptions (by serial number) to the default rule for the model, and you can make the rule apply to all policies or only certain policies.

Approve One or More Device Models from the Device Catalog

Use this procedure to approve one or more device models from the Device Catalog.

Procedure

  1. On the console menu, choose Assets > Devices, and then select the Device Catalog tab.
  2. Check the box next to each device model you want to approve and then choose Globally Approve on the Action menu.
  3. Choose OK on the confirmation dialog. The device models will be approved, and all instances of the device model will be approved by default.
    Tip:
    • To ban one or more models, use the procedure above and substitute Globally Ban for the Action menu choice in Step 3.
    • To remove approvals or bans from one or more models, use the procedure above and substitute Remove Approval or Ban for the Action menu choice in Step 3.
    Note:
    • Only devices identified as removable can be approved or banned. If any fixed devices are checked when you attempt to approve or ban models from the Device Catalog, you will see an error message and the non-removable drives will not be affected. If any removable devices are included in the selection, they will be affected by the command even if other devices are not. You can determine whether a device can be approved or banned by checking the Removable Device column in the table.
    • All approval and ban actions taken from the Device Catalog are global, affecting all device instances and computers in all policies. If you want to limit an approval or ban to devices on computers in particular policies, or if you want to add exceptions to the rule for specific device serial numbers, use the Device Model Details page.
    • You can select combinations of Banned and Approved models when you use the Remove Approval or Ban command – all will be moved to the Unapproved state.

Approve One Device Model from the Device Model Details Page

Use this procedure to approve one device model from the Device Model Details page.

Procedure

  1. On the console menu, choose Assets > Devices, and then select the Device Catalog tab.
  2. Click on the View Details button next to the device model you want to approve. The Device Model Details page appears.
  3. If you want to limit this approval to certain policies, click the Selected policies radio button and check the boxes next to the policies you want enabled.
  4. On the State menu, choose Approved.
  5. If you want to ban certain instances of this device model even though you are approving the model itself, enter one or more serial numbers (or a serial number pattern with wildcards) into the Banned Serial Numbers field.

    You also can add exceptions later by approving or banning device instances in the Device Catalog or Devices on Computers tables, or by using the approve or ban commands in the Device Instance Details or Device Attachment Details page.

  6. Click the Save button at the bottom of the page and click OK on the confirmation dialog. The device model will be approved, and all instances except those you created exceptions for will be approved.
    Tip:
    • To ban a model from its details page, use the procedure above and choose Banned for the State menu choice in Step 5. If you want to create exceptions and you know their serial numbers, enter the numbers or a pattern to match in the Approved Serial Numbers field.
    • To remove a model approval or ban using the details page, use the procedure above and substitute Unapproved for the Action menu choice in Step 3.